At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.

For more information about our company, visit CuranaHealth.com.

Do you enjoy problem-solving, helping people navigate important benefits, and making a difference in the lives of seniors and their care teams? Join our Member & Provider Services team, where every conversation helps ensure access to quality care and support.

In this role, you’ll be the trusted voice on the other end of the line, assisting Medicare members and providers with questions about benefits, eligibility, claims, and enrollment. You’ll use your communication skills, attention to detail, and collaborative spirit to create positive experiences and lasting relationships.

• Be the first point of contact – Answer calls and written inquiries from members and providers, addressing questions on Medicare benefits, enrollment, eligibility, and claims.

• Problem-solve with purpose – Analyze issues, provide clear solutions, and ensure timely follow-up.

• Keep things organized – Document all inquiries and outcomes in internal systems to maintain accurate records and support quality service.

• Collaborate across teams – Partner with other departments to resolve service challenges quickly and effectively.

• Support continuous improvement – Research trends, identify operational challenges, and contribute to contact center documentation and best practices.

• Deliver exceptional service – Build strong, positive relationships with members, providers, and colleagues by consistently listening, responding, and exceeding expectations.

• H.S. graduate or GED;
• Heath insurance experience required.
• Medicare experience preferred. Medicare Advantage plans experience is a bonus.
• Customer service and Call center experience preferred.
• Proficient written and oral communication skills required.
• Compliance, at all times, with CMS regulations regarding Medicare Advantage Plans
• Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team;
• Exceptional organizational skills
• Proficiency in computer skills including Microsoft Office Suite products

We’re thrilled to announce that Curana Health has been named the 147^th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16^th in the “Healthcare & Medical” industry category and 21^st in Texas.

This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.